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San Antonio Council Seeks Answers After Preston Hollow Gas Explosions

A federal NTSB probe that found a leaking service line is restricting public detail while residents demand clearer emergency coordination and utility accountability.

Overview

  • The two homes on Preston Hollow Drive exploded on April 21 and were driven by natural gas, leaving five people injured, including a CPS Energy worker.
  • A preliminary NTSB timeline says CPS Energy crews found a leak in the service line to 15062 and that the leaking line ran alongside a nearby house that later exploded despite having no gas service.
  • A special City Council session on June 22 produced few new facts because the ongoing NTSB investigation limits what city and agency officials can publicly disclose.
  • Residents and councilmembers criticized mixed messages, unclear scene coordination, lingering debris, and the city’s decision not to activate the Emergency Operations Center because officials said the incident did not meet its activation criteria.
  • Two families have filed lawsuits against CPS Energy, the utility says it provided about 12 days of aid, and investigators are examining aging 1993 service lines and possible tree-root damage as part of a full NTSB probe that could take 12 to 24 months.