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Samsung Tests Warranty & Care Hub in Leaked One UI 9 Build

The in-progress tool signals a move to centralize after-sales care inside the operating system.

Overview

  • Reporters found a hidden Warranty & Care app inside an early One UI 9 build for Galaxy phones that only opened through an activity launcher.
  • The hub is designed to show warranty status and offer self-diagnostics with clear help guides for common issues.
  • Planned options include viewing a phone’s repair history, booking a visit at a service center, checking cost estimates, and tracking repair progress in real time.
  • An AI-powered chatbot and remote assistance are slated to provide live support beyond basic troubleshooting.
  • Several parts of the leaked build do not work yet, and outlets expect a wider release with One UI 9 in mid-2026 alongside new foldables, though Samsung has not confirmed timing.