Overview
- Samsung’s China unit said it will stop selling all home appliances, including TVs and monitors, and will keep after-sales service under China’s consumer protection rules.
- The company said its smartphone line in China continues as normal and is not part of the withdrawal.
- Internal briefings in China set out department closures and one-on-one severance talks that offer above-law packages, according to industry outlets.
- Korean outlet ETNEWS reported the Suzhou appliance plant is still operating as Samsung shifts to higher-end products and outsources more low-margin work.
- JD Service announced one year of free on-site diagnostics for out-of-warranty Samsung appliances to help owners through the change.