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Sainsbury’s Retires Chop Chop App, Moves Rapid Delivery Into Main App

The retailer says consolidating services will reduce customer friction for sub-hour grocery orders.

Overview

  • The standalone Chop Chop app was officially decommissioned over the weekend and removed from app stores.
  • Customers seeking rapid deliveries are now directed to place orders through Sainsbury’s primary shopping app.
  • Coverage notes the change affects 50 stores across the UK, while the service had previously operated across hundreds of postcodes.
  • Chop Chop offered up to 30 items delivered in 60 minutes or less with a £4.99 fee and a £15 minimum basket.
  • Sainsbury’s executive Jim Banks framed the shift as simplifying the experience so shoppers have one place to do both weekly shops and fast top-ups.