Overview
- Greater Anglia has suspended trains between Broxbourne and Hertford East after a burst Thames Water pipe submerged tracks and damaged signalling at Rye House.
- National Rail says restoration is targeted for around December 24 at the earliest, with several days of dewatering, cleaning and infrastructure repairs required.
- A limited rail-replacement bus is running between Broxbourne and Hertford East for essential journeys, and tickets are being accepted on Great Northern services to Hertford North.
- Services are being cancelled or revised to operate only between London Liverpool Street or Stratford and Broxbourne while the section through Rye House remains closed.
- Network Rail and Thames Water teams are on site working to stop the flow and assess damage, and operators have apologised and advised customers to consider other stations or local buses.