Overview
- As of Saturday, the operator says its air and road network ran to schedule over the last day, but not all mail at Chelmsford Mail Centre was processed or dispatched on time.
- Twenty-six delivery offices report slower service this weekend, affecting more than 20 areas including Bristol, Glasgow, Hull, Sunderland and Swindon.
- Royal Mail points to high sick absence, local resourcing constraints and recent processing or transport issues, following earlier reports of delays linked to Norwich and a lorry bound for the Midlands Parcel Hub.
- Performance remains below regulatory standards, with recent figures showing about 77.5% of first‑class post arriving next day and Ofcom having fined the company £21 million last year for missed targets.
- Stamp prices rise in April to £1.80 for first class and 91p for second class, as MPs scrutinise whether the firm is meeting its universal service obligations.