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Roku and TCL Sued Over Updates Allegedly Bricking Smart TVs

The case could affect many owners of budget RokuOS TVs.

Overview

  • A class-action complaint in California says recent RokuOS updates bricked certain TCL and Roku TVs by causing freezes, boot loops, or black screens.
  • Plaintiff Terri Else names Roku’s Select and Plus models and TCL’s 3-, 4-, 5- and 6-series sets that run RokuOS.
  • Owners report the failures began one to two years after purchase, leaving TVs that would not turn on or stay stable.
  • The lawsuit seeks compensation for lost value and a court-ordered fix to prevent similar breakdowns.
  • Roku and TCL have not issued a public response or broad repair, and RokuOS powers millions of TVs, underscoring the potential scope.