Overview
- Plaintiff Terri Else filed a federal class-action in California alleging recent Roku OS updates rendered Roku Select and Plus sets and TCL 3-, 4-, 5- and 6-Series Roku TVs unusable for buyers since Dec. 16, 2024.
- Roku said it believes the claims are meritless, and TCL declined to comment on the allegations.
- User reports cited in the filings and coverage describe black screens, boot loops, freezes on startup logos, and sets that no longer power on after software updates.
- A Tom’s Guide poll of more than 2,000 readers found 1,387 said they had experienced Roku or TCL Roku TV software update issues.
- A legal expert told the New York Post the suit’s viability hinges on plausibly linking specific updates to a common defect to survive dismissal and advance to class certification.