Overview
- Rocío Sánchez Azuara filed a complaint with Mexico City’s prosecutor’s office to obtain and review the store’s security recordings.
- The FGJCDMX opened an investigation and is analyzing surveillance footage from the department store.
- She clarified that early reports about stolen money, bank cards, and documents were incorrect because the item had just been purchased.
- Sánchez Azuara is asking Palacio de Hierro to assume responsibility since she signed for the item on an installment plan.
- The case has drawn fresh complaints about thefts and private security at the Polanco complex, and no arrests or store resolution have been reported.