Overview
- Rappi says no courier can begin work until IMSS registration is confirmed, citing full compliance since the pilot started on July 1.
- The company rolled out signed contracts with an attached algorithmic policy, opened a human support center and a reform hotline, and expanded payroll and compliance hiring.
- Rappi obtained $100 million from Santander and Kirkoswald Capital Partners to accelerate growth in Mexico, expand Turbo deliveries and other verticals, and refinance prior debt, according to CEO Iván Cadavid.
- The registered base rose from 100,000 couriers at the pilot’s launch to 150,000 by the end of July after pruning inactive accounts, company executives said.
- Executives pledged to keep prices unchanged for users and partner businesses while covering formalization costs during the government’s 180-day test program.