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Railways Seeks Details After Viral Train Video of Passenger Using Electric Kettle

Railway Seva cites high‑wattage safety rules, directing complaints to RailMadad or 139.

Overview

  • A widely shared clip shows a woman operating an electric kettle plugged into a socket inside a train coach.
  • Railway Seva asked the person who posted the video to send the passenger’s PNR and mobile number via direct message to enable immediate action.
  • The official handle also pointed users to railmadad.indianrailways.gov.in and the 139 helpline for faster resolution of complaints.
  • Commenters and officials highlighted that high‑wattage appliances can overload coach electrical systems, risking short circuits and fires.
  • Public calls for stronger enforcement and security checks resurfaced, recalling a November 2025 case in which Central Railway said action was initiated after a similar incident.