Overview
- Railway Minister Ashwini Vaishnaw disclosed the measures and figures in a written statement to the Rajya Sabha on February 13, 2026.
- Aadhaar-based OTP verification has been introduced for online Tatkal bookings to enforce user uniqueness and curb agent-controlled multiple accounts.
- Rigorous revalidation led to the deactivation of about 3.03 crore suspicious IRCTC user IDs during 2025.
- Monitoring recorded 60.43 billion malicious bot requests between July and December 2025, which were blocked to protect the e-ticketing platform.
- Additional steps include blocking 12,819 suspicious email domains, filing 376 complaints tied to roughly 3.99 lakh suspicious bookings, and deploying controls such as multi-level CAPTCHA, AKAMAI anti-bot filtering, CDN offloading, OWASP-focused fixes, regular CERT-In audits, and continuous monitoring by CERT-In and NCIIPC.