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Racist Abuse From Patients Rises, Pushing NHS To New Staff Standards

Rising reports of patient racism threaten staff wellbeing and have prompted NHS England to issue national standards that require trusts to act.

Overview

  • A Society of Radiographers poll and other union surveys say racist incidents against non-white and internationally trained NHS staff have increased noticeably over the past 18 months.
  • The NHS Staff Survey published in March found 9.26% of staff reported discrimination from patients in the past year, the highest five-year figure.
  • The Royal College of Nursing’s FOI-based review recorded more than 21,000 racist incidents reported by nursing staff over four years, a rise of about 78% since the start of that period.
  • NHS England has condemned the abuse and set new national staff standards that require trusts to support affected staff, investigate incidents and enable actions including refusing non-emergency care to abusive patients.
  • Unions and professional bodies are calling for standardised national recording and clearer trust accountability because inconsistent reporting hides the full scale of the problem and risks staff wellbeing and retention.