Overview
- The four-minute film debuted on 737 services late last week, with scenes on aircraft and in Qantas training centres.
- It opens at Western Sydney International Airport with a Dharug Country acknowledgment and features clear crew demonstrations of seat belts, oxygen masks and aisle lighting.
- New guidance bans the in‑flight use of power banks following recent fire incidents, with the rule now called out in the video.
- Qantas executive Mark Cameron says the primary objective is customer understanding of procedures while still capturing attention, particularly for frequent flyers.
- The Flight Attendants’ Association, which criticized the 2024 travelogue-style piece, welcomed the update as clearer and more useful, and early forum reactions were positive.