Overview
- The incident occurred during pre-boarding at Gate 16 for JetSmart Flight WJ 3820 bound for Florianópolis, according to the airport police.
- The group refused orders to leave the aircraft, and a woman struck an officer in the lip during the confrontation.
- Three people were detained on suspicion of resisting authority and causing minor injuries and were placed at the disposal of the judiciary.
- The removal delayed the departure and drew reactions from passengers already seated as officers escorted the group off the plane.
- Video filmed by travelers spread widely on social media, and officials pointed to established ANAC protocols that permit denying carriage in such cases.