Overview
- An outage that began around noon on February 3 cut electricity to neighborhoods including Higienópolis, Consolação, Bela Vista, Santa Cecília, and Vila Buarque.
- Enel reported the number of affected customers rose through the day, peaking at 35,607 by 21:35, with about 31,000 in the capital.
- The company says the failure occurred in a section of the underground distribution system serving the area around Avenues 9 de Julho and Higienópolis, with the root cause still under investigation.
- To mitigate impacts, Enel deployed generators at strategic locations and dispatched a mobile laboratory to pinpoint the defect while reconfiguring the network.
- As of this morning, Enel reports service has been restored for 99% of affected customers, leaving about 186 without power, though some residents report more than 24 hours without electricity.