Overview
- Late Tuesday, burst pipes flooded first-floor areas at the 234‑unit Carriage Place Apartments, prompting officials to cut electricity and gas and evacuate residents to the neighboring Woodside Church.
- By Tuesday night, the city placed displaced tenants in hotels with help from the Pontiac Community Foundation and M1 Mobility, with roughly 360 residents affected.
- On Wednesday, many tenants were cleared to return as electrical and HVAC service came back online, though first-floor apartments remained in drying and cleanup.
- Elevators were taken out of service during the emergency, and first responders prioritized evacuating seniors and residents with mobility challenges.
- Tenants described recurring outages and poor communication from management; ownership initially cited a mechanical heating failure, while officials point to cold weather as the cause.