Overview
- A OnePoll survey of 2,000 UK adults published on Thursday found 38% feel locked into contracts they judge poor value and respondents collectively estimate they overpay by about £576 each year.
- Respondents most often flagged TV packages (32%), energy contracts (26%) and mobile phone deals (14%) as the services where they feel overcharged.
- More than a quarter (26%) said they had forgotten an active paid subscription, most often video (26%), music (15%) or software (13%), costing an average estimated £54 before cancellation.
- Almost half of those polled (48%) prefer shorter, more flexible contracts and 41% are exploring bundling, while the typical person has about seven subscriptions and 9% say they struggle to monitor them all.
- Community Fibre commissioned the poll and is backing a monthly, rolling eSIM promoted by personal finance commentator Peter Komolafe, with the company and experts urging regular review of contracts and noting the reported cost figures are self‑assessed survey estimates.