Overview
- Merseyside Police said they were called to South Road, Waterloo, at 8.25pm on 21 February over an alleged making off without payment, with enquiries ongoing.
- The customer, 28-year-old Mollie Birch, denies leaving without paying, says she settled the bill in cash, and says the online clip left her publicly humiliated.
- Rancho Steakhouse staff allege a £59.25 bill was unpaid, say they followed her to Waterloo station, and posted a video that has drawn about 1.2 million views.
- CCTV reviewed by the Liverpool Echo shows the woman leaving the restaurant and running down the street as two staff follow, which she says was her rushing for a train.
- Police confirmed a counter-allegation of harassment and advised businesses not to pursue suspects or share footage online because it can jeopardise investigations.