Overview
- Users and press found Helldivers 2 and Horizon Forbidden West greyed out on Steam in the UK so new buyers could not purchase them while existing owners retained play access.
- Sony told VGC it is aware of the issue and is working with Valve to restore the affected Steam listings, apologising for the inconvenience.
- SteamDB logs, first flagged by a Reddit user, show Great Britain, the Isle of Man and the United Kingdom were added to the games' blocked regions on September 16, prompting the discovery.
- Valve guidance says publishers must contact Steam to stop selling a game, which makes the apparent accidental delisting by publisher-side settings unclear and a focus of ongoing queries.
- The episode deepens scrutiny of Sony's recent approach to PC releases and highlights a tangible consumer effect — new purchases are blocked in the listed regions — while the companies investigate and aim to reinstate sales.