Overview
- The outage began early Friday, July 24, 2026, when thousands of users reported they could not sign in or access digital games, with Downdetector showing spikes above 6,000 reports.
- Amazon Web Services confirmed a routing and infrastructure disruption and said it was restoring routes and monitoring reduced error rates as recovery progressed.
- Sony’s official PlayStation Status page initially showed services as online while players continued to report login failures, store errors, and license-verification messages.
- Functionality returned for many users as AWS worked on restoration, but intermittent connectivity and digital‑license verification problems persisted and disrupted events such as the Marvel Tokon open beta.
- The incident also produced outage reports for other major platforms including DoorDash, Reddit and Crunchyroll, highlighting the fragility of cloud-dependent services and reigniting debate over a digital-only gaming future.