Overview
- Users reported new 911 call failures over the past day, including on Pixel 10 and Pixel 8 devices across multiple carriers.
- Some calls only connected after enabling Wi‑Fi calling despite strong cellular signal, with reports of phones freezing or rebooting during attempts.
- One incident described a 10‑minute delay reaching emergency services, and another Pixel 9 Pro user said the device repeatedly prompted network changes before restarting.
- The problem has recurred since 2021 and is reported to affect Pixel 6 and newer models, though it does not impact every call or user consistently.
- Canada’s Bell issued a notice and says it applied a network fix, while U.S. reports continue, including on AT&T, and Google has not issued a public fix or comment; recent anecdotes also mention iPhone and Samsung devices.