Phunware Names Dmitry Kroshka CEO, Enlists BSPG to Speed Product 2.0 Rollout

Overview

• Phunware, which on Thursday appointed Dmitry Kroshka as chief executive, also engaged Michael Cerdá’s Build Something Product Group to guide its Product 2.0 plan.
• Jeremy Krol moves back to chief operating officer after serving as interim CEO.
• The 2.0 effort centers on a unified Guest Intelligence Platform that ties mobile apps, indoor location data, behavioral signals, and generative AI to respond to on‑property activity in real time.
• The company says its AI Concierge, a generative AI tool linked to blue‑dot wayfinding and maps, is drawing engagement about 40% above internal forecasts since its January release.
• Phunware reports customer retention above 95%, a cash position with no debt, and near‑term plans for an investor webinar and a HITEC North America 2026 showcase of its hospitality offering.