Overview
- PG&E, which released an Exponent report Friday, said the Dec. 20 Mission Street blaze stemmed from multiple interacting conditions that led to the mass outage.
- Investigators said condensation formed on a barrier insulating board inside the open‑ventilated building, touched a circuit breaker arm, created electric tracking, and triggered an arc flash.
- Records cited by KQED note burned spots on the insulating board and a failed circuit breaker test in November, signs now linked to moisture problems.
- PG&E reports it added dehumidifiers and space heaters at Mission, installed humidity and temperature monitors, weatherproofed indoor sites, and replaced breakers and transformers.
- The failure left about 130,000 customers without power for days across San Francisco, disrupting traffic signals and driverless taxis, and the CPUC says its investigation is still active.