Overview
- Crimson Desert currently fails to launch on PCs with Intel Arc GPUs, displaying an unsupported hardware error reported by testers.
- Pearl Abyss initially told affected buyers via its FAQ to follow platform refund policies for the game.
- Following community criticism, the studio apologized, removed the 'not supported' wording, and confirmed it is working on Arc compatibility.
- Pearl Abyss has not provided a release date for the Intel Arc support update.
- Intel says it previously offered hardware, drivers, and engineering help and remains ready to assist the developer.