Overview
- Pearl Abyss’ official FAQ now states Crimson Desert currently does not support Intel Arc GPUs and directs affected customers to request refunds.
- Intel Arc users report the game will not boot, returning an error that says, “The graphics device is currently not supported.”
- An Internet Archive capture from March 15 shows the FAQ lacked any Intel Arc disclaimer before launch, indicating the notice was added very close to release.
- Further launch issues include Xbox App versions on PC failing to start and some Xbox Series X/S players being forced into roughly 120GB re-downloads after day-one patches.
- Isolated reports note the same boot-error on some Radeon and GeForce PCs, with the scope still unclear and no timeline from Pearl Abyss for Arc compatibility.