Overview
- On July 10 a Boeing 737-800 on flight FR1879 from Thessaloniki to Memmingen suffered a cabin window failure during climb that partially pulled passenger Ljubisa Karovic outside before his wife and other passengers pulled him back into the aircraft.
- Karovic sustained neck and shoulder pain, burns to his face, hand and arm, and is wearing a neck brace prescribed for at least six weeks with surgery possible if pain persists.
- Greek authorities delegated the investigation to the U.S. National Transportation Safety Board with technical assistance offered by Boeing, the FAA and EASA, and investigators have not yet determined a cause.
- The survivor says Ryanair only sent rebooking emails to his son and received no direct contact, while Ryanair’s CFO says customer care contacted the family and defends the crew’s handling of the emergency.
- If investigators confirm an uncontained engine failure or debris strike, regulators could order targeted inspections of 737 Next Generation aircraft and the couple’s lawyers have pledged to pursue compensation.