Overview
- A traveller who posts as @sophiefamilytravel filmed herself opening a packet of Cadbury Dairy Milk buttons on an easyJet flight and discovered the pieces had melted and fused into a single, cream‑coloured mass with brown flecks.
- The passenger showed the item to a flight attendant on board, who appears on camera smiling awkwardly and shaking their head to indicate it was not normal.
- The sweets were bought at Heathrow Airport before the flight, and the footage was posted online where it quickly attracted widespread attention and viewer anecdotes.
- National outlets reported the clip and say they have contacted easyJet for comment, but none of the articles include a response from the airline as of publication on Wednesday.
- Observers suggested plausible explanations such as heat exposure in an aircraft galley or temperature cycling that causes cocoa butter to migrate and recrystallize, but those causes remain unverified by testing or comment from the maker or airline.