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Passenger Arrested After Ryanair Employee Assaulted in Palma Baggage Dispute

The dispute renewed scrutiny of strict gate enforcement, including reported staff incentives.

Overview

  • Local reports say a passenger at Palma de Mallorca airport attacked a Ryanair check-in worker after being told his carry-on was too large and would incur an extra fee.
  • Witnesses cited by OK Diario describe multiple punches and a headbutt that left the employee with several knocked-out teeth and a lip laceration.
  • Guardia Civil officers detained the passenger at the gate, and the Madrid-bound flight FR2062 departed more than two and a half hours late without him.
  • Both the assaulted employee and the detained passenger received medical treatment following the incident, according to the coverage.
  • The episode has been linked in reporting to long-standing criticism of Ryanair’s strict hand-luggage rules and claims of small bonuses for staff who flag oversized bags.