Overview
- Series D was led by General Catalyst with EQT Ventures, Altimeter Capital, Durable Capital Partners and Mosaic Ventures participating, lifting total funding to more than $560 million.
- General Catalyst’s Hemant Taneja and Jeannette zu Fürstenberg will join Parloa’s Supervisory Board as part of the financing.
- Parloa will expand across the U.S. and Europe with new offices planned in San Francisco and Madrid, building on hubs in Berlin and New York and a U.S. headquarters in Manhattan.
- The company reports annual recurring revenue above $50 million and enterprise customers including Microsoft, Accenture, KPMG, Booking.com, Allianz and SAP.
- Parloa markets a no- or low-code Agent Management Platform for designing and monitoring AI agents, as rivals such as Sierra, Decagon and PolyAI chase the same contact-center opportunity, with recent rollouts elsewhere highlighting implementation risks.