Overview
- About 14,000 services in Frankston and the Mornington Peninsula lost coverage, disrupting calls to 000.
- Optus says an "aerial fibre break" could be responsible and has begun an investigation.
- The company advises customers to call 000 only if they can connect via another mobile network or use Wi‑Fi calling.
- User reports on DownDetector began around 6:20am local time, and Optus promised another update within six hours or sooner if conditions change.
- This event follows a recent emergency-call failure linked to deaths that prompted a Senate inquiry and ACMA scrutiny.