Overview
- Reports place the disruption roughly between 17:20 and 18:00 local time, with service beginning to normalize shortly after.
- Users worldwide saw stalled responses and the red warning 'Hmm... algo parece haber salido mal', and Downdetector showed a sharp spike in problem reports.
- OpenAI said elevated error rates in key components affected both ChatGPT and its APIs before engineers applied mitigations and shifted to a monitoring phase.
- Some capabilities reportedly continued working during the incident, including image generation, custom GPTs, voice mode, Codex, external connectors, and the Sora model.
- One outlet later noted fresh user complaints of glitches on Feb. 4, though no new official incident details were provided.