Overview
- OpenAI pushed fixes on July 16–17 that restore a left-hand sidebar showing chat history and Projects and make switching between Chat and Work more consistent.
- The desktop app now syncs conversations reliably with the web and mobile versions, repairing a launch gap that left cloud-based Work chats invisible on desktop.
- Thibault “Tibo” Sottiaux publicly acknowledged the early problems after users reported hidden chats and confusing mode controls and promised the fixes now delivered.
- The updated client is available globally on macOS and Windows across all ChatGPT plans and the older native client remains available as ChatGPT Classic for users who prefer it.
- Work remains in a phased rollout for Pro, Enterprise and Education customers first, a move that raises practical questions for companies about governance, data residency and how to adopt multi-step agent workflows.