Overview
- OpenAI announced on Tuesday that ChatGPT Work and Codex have a combined 10 million users and launched a ChatGPT for Small Business program to recruit and train small firms.
- ChatGPT Work is a GPT-5.6 powered agent layer that can execute multistep tasks across connected apps such as Slack, Google Drive, and Microsoft Teams and is being rolled out in phases with Pro, Enterprise, and Edu first.
- The small-business program offers virtual training, in-person OpenAI Academy events, how-to guides, and access to agents and partner plugins to help owners use AI for accounting, marketing, e-commerce, and other routine tasks.
- OpenAI consolidated Codex into the ChatGPT desktop experience this month and has issued iterative updates to balance the traditional chat interface with new task-focused workflows.
- Rivals including Anthropic and Google are also targeting enterprise workflows, and analysts say customers should prepare new IT, data-residency, and governance controls as agentic automation is adopted which could change staffing and how small teams divide work.