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OpenAI Disables ChatGPT Feature After Ad-Like Screenshots, Says No Ads Are Live

Executives say the screenshots came from automated app suggestions now paused pending tighter controls.

Overview

  • Research chief Mark Chen said the team shut off the suggestion behavior that resembled promotions to improve model precision and add user controls.
  • ChatGPT lead Nick Turley stated there is no live advertising in the product and said any future consideration of ads would be handled thoughtfully to preserve trust.
  • OpenAI said the items users saw were automatic recommendations from its new apps-in-ChatGPT system rather than paid placements.
  • Users had shared screenshots that looked like promotions, including shopping prompts such as “Shop at Target,” which fueled confusion about an ad rollout.
  • Media reports cite leaked code references and an engineer’s post pointing to ad-related functions, while separate reporting says Sam Altman has put ad plans on hold to prioritize speed, reliability and personalization in response to competition from Google’s Gemini.