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NZXT and Fragile Reach $3.45 Million Deal in Flex PC Rental Class Action

The proposal would resolve claims of deceptive marketing under a civil RICO case.

Overview

  • The preliminary agreement, filed Tuesday, April 7 in a California federal court, defines a class of 19,322 Flex subscribers and sets a claims portal target around April 28.
  • Eligible customers more than 90 days past due receive up to $5,000 each from a $923,117.92 debt‑forgiveness pool.
  • A roughly $1.21 million ownership fund lets qualifying long‑term renters claim the PCs they have been paying for.
  • Former renters who returned PCs and owe no debt can seek cash payments, with estimates of about $450 to $500 per person depending on how many valid claims arrive.
  • NZXT agreed to clearer disclosures through 2027 that state Flex is not rent‑to‑own, to accurate specs and distinct branding for rentals, and the Flex program remains active pending final court approval expected after September 2026.