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NYC Secures Over $1.5 Million From Taco Bell, Dunkin’ Franchisee for Scheduling Violations

The case shows New York’s fair-workweek rules can force franchise operators to repay staff.

Overview

  • New York City announced Tuesday a settlement with Salz Management LLC that covers 24 Taco Bell and Dunkin’ locations in Manhattan and Queens.
  • The deal sets aside more than $1.5 million for about 830 workers, with some reports putting the figure at $1.8 million.
  • Investigators said the franchisee broke Fair Workweek rules by changing shifts without 14 days’ notice and by assigning “clopening” shifts without the required extra pay.
  • Eligible employees will receive funds by direct deposit if the city has their account on file, or by mailed checks if not.
  • Officials revealed the action in a mukbang-style livestream that some outlets emphasized for its theatrics, while others zeroed in on questions about the worker-protection agency’s staffing and budget.