Overview
- Uber Eats will pay $3.15 million in restitution and $350,000 in penalties, Fantuan more than $468,000 plus $52,000 in penalties, and HungryPanda over $1 million in restitution plus $106,000 in penalties, totaling about $5.2 million to roughly 49,000 workers.
- City officials say Uber will reinstate couriers wrongfully deactivated in what they describe as a first-of-its-kind remedy potentially affecting up to 10,000 workers, while Uber says it has reactivated 1,053 so far and disputes the scale.
- Investigators found the apps failed to pay for time on trips later canceled between December 2023 and September 2024; Uber says the issue touched 94,096 couriers with an average underpayment of $19.48.
- New rules now require tip options at checkout with a 10% default and extend the minimum-pay standard to grocery delivery apps, following a judge’s refusal to block the tipping change sought by Uber Eats and DoorDash.
- DCWP says it is using app-reported pay data and worker complaints to drive wider enforcement, issuing compliance warnings to dozens of companies and filing a lawsuit against a platform, with the delivery pay floor set to rise to $22.13 an hour on April 1.