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Nuremberg Butcher Debuts 24/7 AI-Guided Shop With Contactless Entry

Customers enter with a card or phone, with a voice assistant handling in-store guidance.

Overview

  • The third Freyberger outlet has drawn about 100 visitors a day since opening at the end of February, and staff restock and check goods daily.
  • Shoppers unlock the store using a smartphone or bank card and complete purchases via contactless self-checkout.
  • A voice-controlled adviser answers product questions, offers recipes and preparation tips, and can greet registered shoppers by first name.
  • Registered customers can view current product availability online before heading to the store.
  • Nuremberg’s mayor attended the launch and called it “the modern mom-and-pop shop of the future,” though one report notes a stray website reference to Freising that conflicts with the store’s location.