Overview
- CEO Kim Sung-joo said the NPS international support center was temporarily paralyzed last week by overseas calls and more than 1,500 emails in two hours.
- The disruption blocked assistance for foreign residents in South Korea and Koreans living abroad who rely on the center’s services.
- Kim reiterated that the NPS is a long-term, passive investor holding about a 7.5 percent stake in HYBE and does not intervene in corporate management or K-pop member decisions.
- Posts on X circulated the center’s contact information and encouraged coordinated complaints after HYBE announced on March 10 that Heeseung would pursue solo activities.
- Belift Lab confirmed Heeseung will not return to Enhypen despite the fan campaign targeting the state investor.