Overview
- The strike at Nacional Monte de Piedad has lasted about nine months and has kept more than 300 branches shut, blocking in‑person service for thousands of customers.
- In mid‑June a labor judge rejected the patronato’s attempt to remove social benefits from the 2024 collective bargaining agreement, giving the union a legal win that shifted bargaining power toward workers.
- A separate February 20 judicial proceeding declared the strike ‘inexistente’ for procedural reasons, the union appealed, and a Tribunal Colegiado has asked the Supreme Court to review the case, so the strike’s legal status remains unresolved.
- To protect customers, the institution and Profeco say paid‑off pledged items remain inventoried and secured, storage fees have been suspended, commercialization deadlines extended, and consumers can use Conciliaexprés or digital payment channels to seek remedies.
- Workers have kept daytime guards at branches, have not been paid during the stoppage, have been allowed to seek other income, and negotiations under STPS mediation continue without a set end date, creating ongoing operational and financial risks for the institution.