NHS App Now Links All Acute Hospital Trusts for Appointment and Referral Access

Overview

• Patients at every acute NHS trust in England can now check hospital referrals and appointments in the NHS App.
• About 64% of hospital appointments are visible in the app, and many users can reschedule or cancel to avoid missed slots.
• Usage is high, with 41 million registered accounts and more than 15 million logins in March, plus a sharp rise in digital prescription orders.
• NHS England says the integration cuts paper letters and text messages, saves staff time, and reduces no-shows through push alerts at about half of trusts.
• Next features include in-app follow-up appointment requests and access to NHS Online for triage and video consultations, which is set to see first patients next year.