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Netflix Tests Limited Return of Free Trials in Select Markets

The company is running targeted A/B-style sign-up experiments to see if short free trials help convert people who have never subscribed into paying members.

Overview

  • Netflix confirmed on Friday that it is testing free-trial offers in a small number of international markets rather than relaunching the program globally.
  • The tests are shown only to people who have never previously subscribed to Netflix and appear automatically during qualifying new-account sign-ups.
  • Trial lengths vary by user and market, with reported offers including 7-day, 14-day, 15-day and 30-day options as part of routine A/B testing.
  • Netflix’s Help Centre and reporters note that AutoPay is enabled by default, so trials convert to paid plans unless a user cancels before the trial ends.
  • The experiment is being treated as a user-acquisition test as Netflix seeks ways to boost sign-ups and engagement in markets outside the US and UK, and the company will review results before any wider rollout.