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NCLAT Orders WhatsApp to Obtain Explicit Consent for All Data Sharing, Sets Three-Month Deadline

The tribunal gave WhatsApp three months to implement express consent with clear, purpose‑linked data use.

Overview

  • Clarifying its earlier ruling, the NCLAT said CCI’s remedial directions apply to data sharing for advertising and non‑advertising purposes alike.
  • WhatsApp cannot share user data with Meta or its group companies without users’ express, informed and revocable consent.
  • The tribunal reaffirmed safeguards requiring transparency on categories of data shared, linkage of each category to a specific purpose, and no conditioning of app access on non‑service data sharing.
  • The NCLAT’s November 4 decision striking down the CCI’s five‑year blanket ban on advertising use remains, provided users have a meaningful opt‑in and opt‑out choice.
  • The bench led by Justice Ashok Bhushan and Arun Baroka allowed the CCI’s clarification plea over Meta and WhatsApp’s objections, and the previously upheld Rs 213.14 crore penalty stands.