Overview
- NPCI Bharat BillPay says the platform gives the Reserve Bank of India near real-time visibility into net-banking transactions, including flows to cryptocurrency and online gaming.
- Customers can complete payments by being routed into their own bank apps, scanning a dynamic QR code, or using legacy web net banking where migration is pending.
- NBBL plans AI and machine learning–based fraud management with a central settlement view to flag suspicious activity, though social-engineering scams remain hard to stop.
- The company targets an increase in monthly bill payments from about 260 million to 1 billion over four years and aims to expand household users from roughly 70 million to over 135 million.
- Current usage stands at around 80 million net-banking customers and nearly 300 million transactions a month worth over Rs 6 lakh crore, with six banks and several payment aggregators already onboarded.