Overview
- NatWest, which acknowledged the issue Tuesday, said transfers to and from its new savings Pots were delayed in the app and online banking.
- The bank said it has resolved the glitch and is applying pending transactions so balances update shortly.
- NatWest said no one has lost money, though some customers saw negative balances until postings catch up.
- Reports put the scale in the hundreds, with The Sun citing about 500 cases and the bank later saying fewer than 500.
- Royal Bank of Scotland and Ulster Bank were not affected, and Pots launched earlier this year to let customers set aside money within their accounts.