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National Lottery’s 10-Card Scratchcard Limit at Checkout Applies Across UK Stores

The rule aims to curb impulsive buying to keep retail play safe.

Overview

  • A transaction is defined as a purchase made during a single visit to a store, which is how the cap is applied at tills.
  • Operator Allwyn introduced the limit in October 2024 as part of its responsible gambling measures.
  • Customers must be at least 18 to buy scratchcards or claim any prizes.
  • Winning tickets must be intact and free from alteration or tampering to qualify for payment.
  • Retailers are required to pay prizes up to £100, some may pay up to £500, and claims must be made within 180 days of a game’s official closure, with support available through Gamble Aware.