Overview
- National Lottery said some players are facing intermittent problems with its website and mobile apps and apologised for the disruption.
- Downdetector, a site that tracks user reports, recorded a sharp spike in complaints that reached into the thousands before easing later.
- Most reports related to the mobile app at about 63 percent, with 24 percent tied to logins and 9 percent to the website, according to Downdetector.
- Users described failed logins, blocked purchases, and emails confirming deposits that they could not verify because the app would not open.
- The disruption came ahead of a £114 million EuroMillions draw, prompting worries from people trying to buy tickets online.