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Musk Says Delta Rejected Starlink Over Login Portal as Airline Picks Amazon Kuiper

Delta cites a broader Amazon partnership, with installs planned for 2028.

Overview

  • Elon Musk said on Wednesday that SpaceX walked away because Starlink requires a no‑portal, instant connection and Delta wanted access routed through its Delta Sync login.
  • Delta told Business Insider the claim was not accurate and said it chose Amazon’s low‑Earth‑orbit network for a wider partnership and a roadmap that fits its vision for connected travel.
  • Delta’s plan covers roughly 500 jets with Amazon Kuiper starting in 2028, while United is installing Starlink now and expects fleetwide completion by the end of 2027.
  • Musk added that SpaceX accepts lower airline revenue to keep Starlink free of captive portals, aiming for Wi‑Fi that works like home broadband without logins or paywalls.
  • Starlink operates a far larger satellite fleet than Amazon today, which helps deliver low‑latency service that supports video calls and streaming, raising the risk of a multi‑year Wi‑Fi gap for Delta flyers until Kuiper is ready.