Overview
- The MTA’s all-new rider app, which launched Wednesday, shows instant nearby arrivals and live vehicle locations and was built to load in low-signal tunnels, according to the agency.
- Bus tracking now refreshes every five seconds to give more precise wait times and bus positions.
- A station view guides riders through complex hubs and suggests where to stand for quicker exits or transfers, with car-by-car tips during a trip.
- An accessibility mode flags stations with elevators, reports elevator and escalator outages, supports screen readers, and connects to Access-A-Ride.
- The in-house build replaces contractor-led versions and paves the way for OMNY account tools later in 2026, and the app is available in English and Spanish on the Apple and Google stores.